Orders are processed 5 days a week Monday - Friday, excluding holidays. Orders for in-stock merchandise placed on weekdays before 11am PST are usually processed within one to three business days from receipt of order.
All U.S. orders take a max of 3 days from when they are received to being shipped out (not including weekends or holidays). International orders take a max of 5 days from when they are received to being shipped out (not including weekends or holidays). Orders placed on Fridays will be shipped the following Monday. (If Monday is a holiday, it will ship Tuesday).
Any handmade items are made-to-order and can vary on when they will be shipped out. Please read the product description for information on shipping time for handmade items.
Shipping Rates and Transit Times
Prices listed below may vary based on weight & location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
The transit delivery times listed below are from when your order is SHIPPED, not from the day you place your order.
Delivery dates are not guaranteed, unless you place an order with Express Shipping (available upon request).
*Orders with invalid addresses will require additional processing time.
U.S. DOMESTIC ORDERS
USPS First Class Package:
Delivery Time: 3-6 Business Days
(Free for orders over $100!)
USPS Priority Mail:
Cost: Starting at $10.50
Delivery Time: 1-3 Business Days
USPS Priority Mail Express:
Available upon request. Send us an email at email@example.com before placing your order and we'll help you with shipping upgrades)
Cost: Starting at $45
Delivery Time: 1 Business Day
Orders are shipped at a flat rate for Priority Mail International. Certain products also use FedEx International Shipping. (We are working to diversify our shipping methods for International Orders so as not to always have a single flat rate method. We appreciate your patience!)
Insurance and Liability
Once a package leaves our facility, we are no longer liable for where your package ends up. Liability falls on the mail carrier (USPS, DHL, etc) at this point in time. First class mail does not come with insurance from USPS. If a package is lost using first class mail, no insurance claim can be filed with USPS and there is nothing more we can do to locate a package. We highly recommend choosing priority mail if you are worried about a lost package. However, packages are only insured up to $50 without additional charges to your order. If a package is lost using priority mail, you can file a claim here.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
- Shipping rates are weight-based and vary depending on the total weight of your package.
- International orders: the customer is responsible for paying all import duties and taxes.